Shipping policy
Thank you for shopping with The First Impression. We strive to deliver your orders safely and promptly. Please review our shipping policy below:
1. Order Processing Time
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All orders are processed within 1-2 business days after payment confirmation.
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Orders are not shipped or delivered on Sundays or public holidays.
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In case of high order volume or unforeseen delays, we will notify you via email, SMS, or WhatsApp.
2. Shipping Rates & Delivery Estimates
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Shipping charges will be calculated and displayed at checkout.
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Estimated Delivery Times:
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Local/Within City: 2-3 business days
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Other Cities (Nationwide): 3-7 business days
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Please note, delivery times are estimates and may vary based on courier operations, weather conditions, or unforeseen circumstances.
3. Shipping Areas
We currently offer shipping across Pakistan.
If you are located outside our delivery zone, please contact us before placing your order.
4. Order Tracking
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Once your order is shipped, you will receive a tracking number via SMS, WhatsApp, or email.
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You can track your shipment using the provided link or by contacting our customer support.
5. Damaged or Lost Packages
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If you receive a damaged package, please inform us within 24 hours, along with clear photos or videos.
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If your package is lost or significantly delayed, contact us immediately. We will coordinate with the courier to resolve the issue.
6. Incorrect Shipping Details
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Please ensure your shipping details are accurate at the time of order.
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We are not responsible for delays or losses caused by incorrect addresses or contact information.
7. Contact Us
For shipping inquiries or order-related support, contact:
[The First Impression] Support Team
📧 [firstimpressiontfi@gmail.com]
📞 [03000806216/WhatsApp Number]